Additional Services

Each visit includes full water testing and balancing to industry standards.

To properly circulate chemicals and protect your pool surface, we may temporarily run your system.

• Mechanical timers may be left on
  
• Variable speed pumps may be set to quick-clean
  
• Automated systems may be temporarily adjusted

Your system will return to its normal schedule automatically (typically within a few hours).

We’ll notify you when seasonal runtime adjustments are recommended and can assist upon request.

We provide all standard chemicals needed for weekly maintenance, including chlorine, acid, and balancing agents.

We use professional-grade products designed for longer-lasting results and better water clarity.

Large initial treatments (such as salt startup, stabilizer resets, or green-to-clean services) are not included in weekly service.

We empty skimmer baskets, pump baskets, and debris canisters as needed to maintain proper water flow and filtration.

Keeping baskets clear helps protect your pump and ensures your system runs efficiently.

To prevent unnecessary wear on seals and o-rings, baskets may not be emptied if they are not full or restricting flow.

Each visit includes a quick inspection of your pool equipment. We look for leaks, unusual noises, low pressure, or signs of wear.

While this is not a full diagnostic, it allows us to catch potential issues early and notify you before they become costly repairs.

We adjust our schedule slightly during major holidays to accommodate our team while still maintaining your pool.

Thanksgiving Week: Chemical-only service. Routes are condensed to Monday–Wednesday.

Christmas to New Year: Service is paused during this period.

These adjustments are built into our service model, so your pool stays on track without disruption.

Service may still be performed during rain. Technicians will skim debris and empty baskets when possible. If the pool floor is not visible due to weather conditions, vacuuming may be completed during the next scheduled visit.

We provide all standard chemicals needed for weekly maintenance, including chlorine, acid, and balancing agents.

We use professional-grade products designed for longer-lasting results and better water clarity.

Large initial treatments (such as salt startup, stabilizer resets, or green-to-clean services) are not included in weekly service.

Our pricing is based on a consistent 4-week billing cycle, even though some months include a 5th service visit.

These additional visits help offset:

• Holiday schedule adjustments
  
• Weather-related limitations
  
• Occasional incomplete services due to conditions

Because of this built-in balance, no billing adjustments are made for 5-week months.

We keep billing simple and predictable.

Invoices are sent by email on the 1st of each month and are due by the 22nd. Billing is based on a 4-week service cycle to keep pricing consistent year-round.

We accept online payments, credit/debit cards over the phone, and checks by mail. A valid payment method is required on file.

Any balance not received by the next billing cycle may incur a late fee of $7 or 10% (whichever is greater), and service may be paused until the account is brought current.

You may cancel at any time.

Pricing is based on annual service averaging, so final adjustments may apply at closeout.

For safety and liability reasons, we do not:

• Add water to pools
  
• Remove or replace pool covers